Customer Service at Twin Supply Party Supplies Party Decorations

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Twin Supply Inc.
1201 Castleton Ave.
Staten Island, N.Y. 10310
718 442 1010

Please browse through our Party Supplies and Food Service Supplies Store. We are Twin Supply Inc. (established 1961) We stock over 15,000 products from the Janitorial and Food Service Line in our Staten Island, N.Y. warehouse. Our headquarters is located in Staten Island New York

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We strive to offer the lowest prices possible while still making it profitable to offer the variety of products that we do. However, if you find a product at a better price--please let us know. We will attempt to meet or beat it!

Returns:

All Sales are final is this department
Please do NOT return merchandise without authorization, your merchandise will be lost and credit cannot be issued. In addition, your unauthorized return order may be refused by the warehouse and returned to you. If you refuse and order, there will be a 100% restocking charge. If you would like to cancel an order, please call us immediately for a cancellation ID Once an order process has begun, cancellation will be regarded as a return and all return policies will apply. Please do not E-mail cancellation requests a cancellation transaction ID is required.

Shipping Information:

The shopping cart can only estimate shipping charges.
It may be necessary for us to contact you for additional charges.
If you require express delivery, please call us.
Additional charges are required.

**Certain orders due to size, weight, combined weight cannot ship via UPS or will require additional charges due to size or weight. We will contact you with a quote if your order exceeds the guidelines for standard ground shipping. The shopping cart will calculate standard UPS Shipping and will not always calculate multiple cases- there may be additional charges required if your exceeds the standard shipping guidelines including oversized packages or orders where there are more than 3 cases & orders that require shipment via Common Carrier. Shopping cart calculated shipping costs are based on shipments made from a warehouse within your area. In the event that a product is not available in the nearest warehouse to your shipping location, additional charges may be required.

When can you expect your order to ship?
Order totals over $100 leave the warehouse within 1-3 business days
Orders less than $100 usually leave the warehouse within 2-10 business days.

There is a $10 Small order Fee added to orders less than $250 which will be deducted during the final stages of checkout if you order meets the criteria. There is a $5 Handling Fee added to all orders.

Estimated UPS/FedEx Standard Ground Shipping Charges*

Order Payments:

We accept Visa MasterCard and American Express. We do not accept Checks. If you selected to pay by Money order. Please send Money Order to:

Twin Supply Inc., 1201 Castleton Ave., Staten Island, N.Y. 10310.

Typographical Errors
In the event a product is listed at an incorrect price due to typographical Twin Supply shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Twin Supply shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Twin Supply shall issue a credit to your credit card account in the amount of the incorrect price.

Office Supplies and Janitorial Supply - Warehouses conveniently located in Oaks Pennsylvania, Staten Island New York, Miami Florida, Tampa Florida, Indianapolis Indiana, Seattle Washington, Baltimore Maryland, Charlotte North Carolina, Houston Texas, Dallas Texas, San Antonio Texas, Cleveland Ohio, Los Angeles California, San Francisco California, Boston Massachusetts, Baltimore Maryland, Chicago Illinois, Atlanta Georgia, New Orleans Louisiana, Denver Colorado, St. Louis Missouri, Phoenix Arizona, Kansas City Missouri, Detroit Michigan, Pittsburgh Pennsylvania, Staten Island, New York, New Jersey and more.

by TTi Sales

Twin Supply Inc. is located in Staten Island, New York. Twin Supply Inc. was established in 1961 and has been actively engaged in the distribution of Janitorial & Food Service Supplies. Twin Supply is one of the innovative companies that created the "Under One Roof" service to accommodate our array of Customers. Twin Supply has serviced:

Catering Halls
Hospitals
Medical Buildings
Doctors
Dentists
Schools
Universities
Restaurants
Taverns
Bars & Grills
Hotels
Cleaning Service Companies
Offices
Attorneys
Realtors
Government Agencies
Military Agencies
Caterers
Cooks
Pizzerias
Delis
Television Studios
Franchise Restaurants
and many more!

Twin Supply Inc. stocks over 15,000 products and displays 50,000 Supplies on our Website. However, if you do not find what you are looking for, please contact us toll-free at 1-866-630 4747.

Please note that certain products must be specially ordered when the purchase price falls below our direct shipment level.

Please note, Twin Supply Inc. is not responsible for typographical errors on our website or catalogs. Should you purchase a product that has been discontinued, out-of-stock or is incorrectly referenced on our website. We will be happy to refund your money and will not be responsible for any loss due to the error.

Limits of Liability:

IN NO EVENT SHALL Twin Supply Inc.. OR ITS EMPLOYEES, AFFILIATES, AGENTS, SUPPLIERS, THIRD-PARTY INFORMATION PROVIDERS, MERCHANTS, LICENSORS OR THE LIKE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF PROFITS, REVENUE, DATA OR USE, BY YOU OR ANY THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT OR TORT OR STRICT LIABILITY OR OTHER LEGAL THEORY, EVEN IF Twin Supply Inc.. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. In no event will Twin Supply Inc.'s liability for any damages, losses and causes of actions whether in contract or tort (including negligence or otherwise) exceed the actual dollar amount paid by you for the Service or Supplies which gave rise to such damages, losses and causes of actions during the 12-month period prior to the date the damage or loss occurred or the cause of action arose.